Frequently asked questions
- What is the maximum print height available with the edding Portable?
The edding Portable gives you the flexibility to achieve a total print height of up to 25mm, allowing for a wide variety of marking options.
- What technology do the printers use?
edding compact printers use Thermal Inkjet (TIJ) technology. It is one of the two most commonly used technologies for industrial marking, together with Continuous Inkjet (CIJ) technology. For a long time, the preferred solution has been CIJ, but TIJ has advanced a long way over the past decade and now offers multiple advantages over CIJ. With CIJ, a stream of ink is constantly being formed and deflected to the product when needed. CIJ therefore requires a complex system to collect and recirculate the ink; involving a lot of moving parts, ink and solvents. The edding TIJ solution is far simpler and more reliable to operate as the user simply replaces the ink cartridge. No servicing and minimal cleaning is required.
- What is the difference between edding compact printers and other TIJ printers?
edding compact printers have been designed from the ground up, with the focus on delivering what customers really need: German-manufactured reliability, with a 24-month warranty The widest range of inks for industrial applications Intuitive handling Versatile for use with multiple ink types, and various external ancillary parts. Industry 4.0 connectivity. On each of the above, edding compact printers exceed the existing TIJ offerings in the market by delivering smart and innovative solutions for all these details that make a difference.
- What are the edding compact printers’ communication capabilities?
The system architecture is by far the most advanced in the market - ready for the Industry 4.0 era. Via its numerous inputs and outputs, an edding printer can be fully integrated into the network; able to communicate with upstream and downstream machines. The printer connects to any end device via Ethernet, WiFi or Bluetooth. It supports DCHP, SMTP Mail, HTML5 and even SNMP for connection to Manufacturing Control or ERP systems. You can control the device via a web browser on your smartphone, laptop or the installed touchscreen.
- You say the printers offer unbeatable reliability. But what support is in place if there is a problem?
If a problem were to occur, there is a 24-month warranty covering the device (excluding consumables). A temporary replacement will typically be Express delivered to you the next day, while repairs are covered for free.
- Can the printer operate in humid/dirty/cold/hot/high elevation/food grade environments?
edding compact printers make it possible to print in difficult environments. The dust and temperature changes on a construction site, or the wet environment of a beverage production line, are no problem for the edding in-line 12 or edding portable 12. The clever design means they do not need integrated fans to prevent overheating, as the aluminium casing keeps the device cool and prevents dust from entering.
- How long can the portable 12 operate without recharging the battery?
The 4Ah Metabo LIHD battery that comes with the printer enables you to print non-stop for up to 12 hours. The printer can also be used with an 10Ah battery to achieve 30 hours non-stop working.