Transition Announcement: Update on Sales Operations

Transition Announcement: Update on Sales Operations

Streamlining Processes: Handover of Sales Activities to Elried Markierungssysteme GmbH.
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We are sharing an important update regarding our sales operations. In an effort to optimize our processes and enhance efficiency, edding has made the decision to transition all sales activities to our long-term partner Elried Markierungssysteme GmbH. 

Why Elried? 

They have been with us from the very beginning, and their track record speaks volumes about their commitment to excellence. 

Starting February 1st, 2024, Elried will exclusively manage all sales operations, including order processing and shipment handling. This change marks a significant shift in our sales structure, aimed at streamlining operations for improved effectiveness. All customer requests, including for new projects, for re-supplies of ink cartridges or for warranty coverage cases, will be covered by Elried directly. 

We understand the importance of a smooth transition and assure you that every effort is being made to minimize any disruptions to your experience. All your requests will henceforth be forwarded to the Elried team directly. They are eager to chat with you soon about what lies ahead for the edding compact printer portfolio. Find all details about Elried Markierungssysteme GmbH online at